Thank you again to all those who participated in the Community Dialysis Survey, your voices have been heard.
Click here to view the full report, which includes the survey results, next steps and improvement plan.
In Brief:
Service
Overall most patients and caregivers appear to be happy with the current service including how they get to the unit, the current building, how well they are looked after, and how well their cultural and spiritual views are respected.
They also suggested improvements that could be made in each of these areas.
Closer to Home
Most patients (77%) support moving services from the hospital to the community.
They feel it would:
- Be convenient
- Reduce travel time
- Reduce travel costs
Things to Change
When asked if there was one thing they could change about the dialysis units, patients suggested changes to:
- Furniture
- Dialysis Time
- Waiting Time
Patient Voices
“My culture and spiritual beliefs are well respected by staff at the unit, why there are different ethnic groups at dialysis E.g. We got Samoan, Niuean, Rarotongan, Tongan and European, it’s like one melting pot with different cultures”
“Happy (be)cause doctors and nurses communicate with me and explain about things I need to know and safe as well.”
To read more Results, Patient Voices and Next Steps click here for the full Report.